I recently noticed a problem updating my Ubuntu install on Windows Subsystem for Linux (WSL). When I tried to update the install I kept getting:
cwestwater@CWESTWATER-P500:~$ sudo apt update && sudo apt upgrade [sudo] password for cwestwater: Err:1 http://archive.ubuntu.com/ubuntu bionic InRelease Connection failed [IP: 18.104.22.168 80] Err:2 http://security.ubuntu.com/ubuntu bionic-security InRelease Connection failed [IP: 22.214.171.124 80] Err:3 http://archive.ubuntu.com/ubuntu bionic-updates InRelease Connection failed [IP: 126.96.36.199 80] Err:4 http://archive.ubuntu.com/ubuntu bionic-backports InRelease Connection failed [IP: 188.8.131.52 80] Reading package lists... Done Building dependency tree Reading state information... Done All packages are up to date. W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/bionic/InRelease Connection failed [IP: 184.108.40.206 80] W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/bionic-updates/InRelease Connection failed [IP: 220.127.116.11 80] W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/bionic-backports/InRelease Connection failed [IP: 18.104.22.168 80] W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/bionic-security/InRelease Connection failed [IP: 22.214.171.124 80] W: Some index files failed to download. They have been ignored, or old ones used instead. Reading package lists... Done Building dependency tree Reading state information... Done Calculating upgrade... Done The following package was automatically installed and is no longer required: libfreetype6 Use 'sudo apt autoremove' to remove it. 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Here is how I get round the issue.
I was still running the original Beta version of WSL so I decided to remove all traces of it and reinstall. Unfortunately I still had the same problem.
Next I did some of the standard things like pinging the IP address, going to the ubuntu archive site in Chrome, and trying to update an Ubuntu install on a VM in Workstation. All of those worked. After that I resorted to Google.
After a lot of searching I found out Kaspersky could be the issue. I have Kaspersky 19 installed on my PC so I started to investigate that.
First thing I did was to stop Kaspersky altogether and check I could update. Running
sudo apt update && sudo apt upgrade resulted in:
cwestwater@CWESTWATER-P500:~$ sudo apt update && sudo apt upgrade Get:1 http://security.ubuntu.com/ubuntu bionic-security InRelease [83.2 kB] Hit:2 http://archive.ubuntu.com/ubuntu bionic InRelease Get:3 http://archive.ubuntu.com/ubuntu bionic-updates InRelease [88.7 kB] Get:4 http://archive.ubuntu.com/ubuntu bionic-backports InRelease [74.6 kB] Get:5 http://archive.ubuntu.com/ubuntu bionic/universe amd64 Packages [8570 kB] Get:6 http://security.ubuntu.com/ubuntu bionic-security/main amd64 Packages [209 kB] Get:7 http://security.ubuntu.com/ubuntu bionic-security/main Translation-en [82.1 kB] Get:8 http://security.ubuntu.com/ubuntu bionic-security/universe amd64 Packages [99.1 kB] Get:9 http://security.ubuntu.com/ubuntu bionic-security/universe Translation-en [55.5 kB] Get:10 http://security.ubuntu.com/ubuntu bionic-security/multiverse amd64 Packages [1440 B] Get:11 http://security.ubuntu.com/ubuntu bionic-security/multiverse Translation-en [996 B] Get:12 http://archive.ubuntu.com/ubuntu bionic/universe Translation-en [4941 kB] Get:13 http://archive.ubuntu.com/ubuntu bionic/multiverse amd64 Packages [151 kB] Get:14 http://archive.ubuntu.com/ubuntu bionic/multiverse Translation-en [108 kB] Get:15 http://archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages [444 kB] Get:16 http://archive.ubuntu.com/ubuntu bionic-updates/main Translation-en [167 kB] Get:17 http://archive.ubuntu.com/ubuntu bionic-updates/restricted amd64 Packages [6992 B] Get:18 http://archive.ubuntu.com/ubuntu bionic-updates/restricted Translation-en [3076 B] Get:19 http://archive.ubuntu.com/ubuntu bionic-updates/universe amd64 Packages [581 kB] Get:20 http://archive.ubuntu.com/ubuntu bionic-updates/universe Translation-en [158 kB] Get:21 http://archive.ubuntu.com/ubuntu bionic-updates/multiverse amd64 Packages [6364 B] Get:22 http://archive.ubuntu.com/ubuntu bionic-updates/multiverse Translation-en [3356 B] Get:23 http://archive.ubuntu.com/ubuntu bionic-backports/universe amd64 Packages [3260 B] Get:24 http://archive.ubuntu.com/ubuntu bionic-backports/universe Translation-en [1480 B] Fetched 15.8 MB in 6s (2483 kB/s) Reading package lists... Done Building dependency tree Reading state information... Done 114 packages can be upgraded. Run 'apt list --upgradable' to see them. Reading package lists... Done Building dependency tree Reading state information... Done Calculating upgrade... Done The following package was automatically installed and is no longer required: libfreetype6 Use 'sudo apt autoremove' to remove it. The following NEW packages will be installed: libuv1 The following packages will be upgraded: apparmor apport apt apt-utils base-files bind9-host bsdutils cloud-init cloud-initramfs-copymods cloud-initramfs-dyn-netconf console-setup console-setup-linux cryptsetup cryptsetup-bin curl distro-info-data dnsutils dpkg fdisk friendly-recovery gcc-8-base gettext-base git git-man initramfs-tools initramfs-tools-bin initramfs-tools-core keyboard-configuration kmod libapparmor1 libapt-inst2.0 libapt-pkg5.0 libbind9-160 libblkid1 libcryptsetup12 libcurl3-gnutls libcurl4 libdns-export1100 libdns1100 libfdisk1 libgcc1 libglib2.0-0 libglib2.0-data libirs160 libisc-export169 libisc169 libisccc160 libisccfg160 libkmod2 libldap-2.4-2 libldap-common liblwres160 liblxc-common liblxc1 libmount1 libmspack0 libnss-systemd libpam-systemd libparted2 libplymouth4 libpython3-stdlib libpython3.6 libpython3.6-minimal libpython3.6-stdlib libsmartcols1 libstdc++6 libsystemd0 libudev1 libuuid1 libx11-6 libx11-data libxml2 lshw lxcfs lxd lxd-client man-db mount networkd-dispatcher open-iscsi open-vm-tools openssh-client openssh-server openssh-sftp-server overlayroot parted plymouth plymouth-theme-ubuntu-text python-apt-common python3 python3-apport python3-apt python3-distupgrade python3-gdbm python3-minimal python3-problem-report python3-requests python3-software-properties python3-update-manager python3.6 python3.6-minimal software-properties-common sosreport systemd systemd-sysv tzdata ubuntu-keyring ubuntu-release-upgrader-core udev unattended-upgrades update-manager-core update-notifier-common util-linux uuid-runtime 114 upgraded, 1 newly installed, 0 to remove and 0 not upgraded. Need to get 42.7 MB of archives. After this operation, 781 kB of additional disk space will be used. Do you want to continue? [Y/n] n Abort.
Success! Kaspersky is the smoking gun. Ideally I don’t want to completely stop AV whenever I want to update Ubuntu so I looked deeper into Kaspersky.
I had a hunch it was something to do with the Network settings in Kaspersky. So I had a look under
Settings...Additional...Network. I started hitting all the sections disabling settings until I hit
Once I got into the Network ports I saw there are a bunch of ports it is monitoring. As the output above shows
apt is looking at
http addresses so I disabled that monitoring:
and updating Ubuntu worked.
It’s not ideal, but this seems to be the workaround. Whenever I am updating Ubuntu on WSL I will disable
http monitoring in Kaspersky. I’m going to raise a support case with Kaspersky so hopefully they will fix this issue in a future release. Hope this helps someone out there and saves them some time.